GetTranscribe

Privacy Policy

Last updated: June 6, 2025

1. Introduction

GetTranscribe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video transcription service. Please read this Privacy Policy carefully.

2. Information We Collect

We collect several types of information when you use our Service:

  • Account Information: When you register, we collect your name, email address, and password.
  • Video URLs: We collect the URLs of videos you submit for transcription.
  • Video Content: We temporarily process the audio from the videos you submit.
  • Generated Transcriptions: We store the transcriptions that our system generates.
  • Usage Data: We collect information about how you interact with our Service, such as the features you use and the time, frequency, and duration of your activities.
  • Device Information: We may collect information about your device, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and complete transcription requests
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of GetTranscribe and others

4. Sharing Your Information

We may share information as follows:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, financing, acquisition, dissolution, or similar business transaction.
  • With Your Consent: We may share your information with your consent or at your direction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we maintain about you
  • The right to request that we correct or update incorrect or incomplete information
  • The right to request that we delete or anonymize your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us through the contact information provided below.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@gettranscribe.com
Address: 123 AI Plaza, San Francisco, CA 94105